16230 Whittier Blvd, Whittier, CA 90603

Do you ship?

Yes. We are currently shipping only within the U.S at this time.

How long will it take for my order to arrive?

Orders are processed and shipped within 1-3 days after orders are placed. Domestic customers usually receive orders within 1-3 days after orders are shipped. Rest assured, tracking numbers are provided most, if not, all times. 

Why was my order cancelled?

We will send confirmation as to why an order has been cancelled. Apologies and thanks in advance. 

NOTE: We have the right to refuse, refund, or cancel any orders to our discretion. 

Are all products authentic?

All products are 100% authentic. However, we are human. We are able to distinguish between real or fake. But, if there is product we receive that we feel is inauthentic , we double check and go either through the Check Check app or play it safe by simply turning it down.

How long do pre-orders take for delivery?

Update: 10/21/22 7-10 day shipping!

This may vary from 1-4 weeks depending on how many people pre-order. I am just starting out in the embroidery business and only have one commercial machine. Until I can get a grasp on how many clothes sell per pre-order, the time-frame is still up in the air. Thank you guys for your patience.